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Aircast Venago DVT Prevention

Aircast Venago DVT Prevention
Aircast Venago DVT Prevention
Aircast Venago DVT Prevention
Aircast Venago DVT Prevention
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Aircast Venago DVT Prevention
Aircast Venago DVT Prevention
Aircast Venago DVT Prevention
Aircast Venago DVT Prevention
The Aircast Venago is a portable DVT Prevention unit designed to be used at home.  At Home Care - In-Hospital Technology!

DVT risk doesn’t end when patients leave the hospital—in fact, the risk can continue for 30 days or more after discharge. VenaGo™ from DJO® is a portable device designed to offer convenient DVT prevention. Based on clinically proven* technology, the innovative, pre-set pressure cycle provides compression to the leg that mimics the blood flow when you are walking, helping to prevent the formation of dangerous blood clots deep inside the leg.

Battery-operated and weighing just one pound, VenaGo is easy for patients to use with single button controls, with no cords to plug in or tubes to connect.  The rechargeable battery provides 10 to 12 hours of compression and recharges in just four hours.


Features and Benefits


  • VenaGO is the only portable DVT prevention device that can run all night long – 10-12hr battery life.
  • Graduated sequential compression, features 2 overlapping aircells (duplex aircell technology).
  • Asymmetric compression applies pressure to the anterior/posterior of the calf.
  • Ease of use – easy to see pressure readings and total use time.
  • Applies 50 mmhg of compression once per minute.
  • Downloadable compliance data.
  • Simple one-button operation.
  • You tube video below


Indications


  • VenaGO is a portable device designed to offer convenient DVT prevention.
  • Aid in the prevention of a DVT.
  • Can also be used as an aid in the prophylaxis for a DVT by a persons expecting to be stationary for long periods of time.
  • Aid in enhancing blood circulation.
  • Helps diminish post-operative pain and swelling.
  • Helps reduce would healing time.
  • Aid in the treatment of: status dermatitis, venous stasis ulcers, arterial and diabetic leg ulcers, chronic venous insufficiently and reduction of edema in the lower limbs.


Documents


Download VenaGo Quick Start Guide

Download VenaGo Pre-Surgery Sheet

Download VenaGo Clinic Brochure


Videos



We offer free advice from a registered treating Physiotherapist.
Physiotherapist

Similarly to having a pharmacist available to answer your questions in regards to medications you buy at a pharmacy, we are here to answer your questions on our products in regards to your health.

We can discuss general issues about injuries, muscles, joints, pain etc. and provide advice on what products and exercises will help your specific needs. We will respond within 24 hours.


Our Return Policy - Simply the Best!


Our goal is to ensure that you are totally satisfied with your shopping experience.  We offer a low-risk, 30 Day Money Back Guarantee (with only a few exceptions) allowing you plenty of time to try out your purchase and confirm it is right for you!  If after trying the product, you are not completely satisfied, you may return the product for a refund of the full purchase price no matter the condition*.

*We understand how hard it is to keep all packaging and even opening packages without damaging them, but we ask that you do your best to keep everything in good 'like new' condition.  If all packaging and instructions are returned along with the item(s) in a parcel box, a full refund will be applied to the credit card that was used to make the original purchase.  If the items are returned without the original packaging/instructions, or the item(s) were not put within a secondary box/protective packaging for shipment, a 10% restocking fee will be deducted from your refund.

Exceptions to our Return Policy


We want all of our customers to be happy, that's why over 90% of our products are covered by our money back guarantee.  However, due to health regulations, product design or use indications, a few exclusions apply:

  • Cold therapy products and accessories, Theratherm digital moist heat pads, Amoena products, custom braces, taping products, compression therapy products, Pelvic Floor exercisers (EMY, Perifit), TENS, IFC, NMES and like units are not returnable.
  • Post-Operative braces and shoes, rigid ankle/foot immobilizers, shoulder immobilizers/slings are subject to a 5 day return policy from delivery.

All Our Products are Fully Guaranteed Against Defects


Please check your package immediately to be sure your order is correct and items were not damaged.  If you receive a defective product or an incomplete order, EMAIL US IMMEDIATELY for prompt action at CustomerService@PhysiotherapyRoom.com.  Please include your name and order number.  Damaged or short shipments should be reported within 5 days of receipt.  Please keep the box if the item is damaged.

Returns - We pay the return shipping within the first 10 days!


Use it, try it, not happy?  Returns are simple, even if you have worn the product.  Our low-risk, 30-Day Money Back Guarantee (with only a few exceptions) allows you plenty of time to see if your investment in your health is doing the job you expect and deserve. 

We offer two great options for return shipping:  if you request a return within the first 10 days of receiving your product we will pay the return shipping, after 10 days we offer a flat rate return shipping charge of only $10 plus HST.

How to Initiate a Return!


Due to health regulations, product design or use indications, a few exclusions apply:

  • Cold therapy products and accessories, Theratherm digital moist heat pads, Amoena Products, custom braces, taping products, compression therapy products, Pelvic Floor exercisers (EMY, Perifit), TENS, IFC, NMES and like units are not returnable.
  • Post-Operative braces and shoes, rigid ankle/foot immobilizers, shoulder immobilizers/slings are subject to a 5 day return policy from delivery.

Email us at CustomerService@PhysiotherapyRoom.com, let us know your Name, Order number, which products you want to return and the reason!  

One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!

Please place your item in a suitable shipment box to ship the item(s) back with our pre-paid return label (we suggest re-using the box that we shipped the items to you).  The authorized items must be dropped off at Canada Post on or before the final day of return timeframe to be eligible for refund.

We understand how hard it is to keep all packaging and even opening packages without damaging them, but we ask that you do your best to keep everything in good 'like new' condition. Please return all packaging and instructions with your return to receive a full refund. If the items are returned without the original packaging/instructions, or the item(s) were not put within a secondary box/protective packaging for shipment, a 10% restocking fee will be deducted from your refund.

To deter against insurance fraud, in the event of a request for a refund we reserve the right to contact your insurer to verify the status of your reimbursement prior to processing your refund.  If an individual is abusing our return and refund policies, your order will be placed on hold and you will be notified of an additional restocking fee of up to 25% before items are shipped.

Our Exchange Policy


We are committed to offering you a low-risk online shopping experience.  If you need a different size or you want to exchange for a different product, we've got you covered.  We pay the return shipping fees when you request an exchange within the first 10 days after receiving your order.  Plus, we offer free advice from our physiotherapists.  Our team is standing by to help you figure out what product or size might be better for you.

How to Initiate an Exchange!


If you have ordered the wrong size or product and require an exchange please email us at CustomerService@PhysiotherapyRoom.comWe will send you a pre-paid shipping label by email to cover the shipping fees.  Please note we cover the shipping fees when you request an exchange within the first 10 days of receiving your product.   After 10 days we offer a flat rate return shipping charge of only $10 plus HST.  Also note, we cover the shipping fees for the first exchange on your order, if you have multiple exchanges on the same order, you will be responsible for the shipping fees after the first complimentary exchange.

Note:  Please return all packaging and instructions and place your item in a suitable shipment box with the pre-paid label attached.  The authorized items must be dropped off at Canada Post on or before the final day of return timeframe to be eligible for refund.


When will I get my refund?


It usually takes about 2-3 weeks.  Most refunds are fully refunded in 3-5 days after we receive and process your return.  The refund will appear on your original payment method.

Still have questions?


Feel free to contact us at CustomerService@PhysiotherapyRoom.com, if you have any other questions.

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