The use of an ice wrap for an acute injury or after surgery can help reduce the inflammation and speed up the recovery process. It can also help reduce pain and swelling. Once the acute phase of an injury has occurred switching to a heat wrap can help improve blood flow and increase the material required for healing to site of injury. This can help speed up the healing process.
The Elasto-Gel All Purpose Therapy Wraps are ideal for both of the above situations. The multi-purpose cold/hot therapy wrap is the perfect tool to have on hand to aid in long-term recovery to any area of the body.
For smaller areas such as forehead, elbow or ankle the recommended sizes are the 4"x24" or 6"x16" wrap.
The 6"x24" is recommended for areas such as the knees and neck.
When treating larger areas such as leg, shoulder, chest or back, our 9"x24" and 9" * 30" is the recommended choice.
The Elasto-Gel All Purpose Therapy Wrap is filled with non-toxic, latex free Elasto-Gel that remains flexible for maximum conformity, cold and heat transfer, and comfort. The gel pack will not leak if the wrap becomes torn or punctured. The Elasto-Gel All Purpose Therapy Wrap is easily positioned and conforms to the body with adjustable soft velcro straps.
Features of the Elasto-Gel All Purpose Therapy Wrap include:
- Easy to use - freeze flat for ice, or microwave for soothing moist heat.
- Soft and pliable when frozen, even at -7°C (-20°F).
- Gel will not leak if pack gets punctured or torn.
- Therapeutic ice or heat treatment up to 40 minutes per application.
- Adjustable strap for customized fit and compression.
- Made in the USA.
Spend any time in a physiotherapy clinic, and you will likely see Elasto-Gel All Purpose Therapy Wraps in use. The durable material combined with the soft outer cover and proprietary Elasto-Gel material make these packs ideal to use in a clinical or home setting.
The use of an ice wrap/pack for an acute injury or after surgery can help reduce the inflammation and speed up the recovery process. It can also help reduce pain and swelling. Once the acute phase of an injury has occurred switching to a heat wrap can help improve blood flow and increase the material required for healing to site of injury. This can help speed up the healing process.
We offer free advice from a registered treating Physiotherapist.
Similarly to having a pharmacist available to answer your questions in regards to medications you buy at a pharmacy, we are here to answer your questions on our products in regards to your health.
We can discuss general issues about injuries, muscles, joints, pain etc. and provide advice on what products and exercises will help your specific needs. We will respond within 24 hours.
Our Return Policy
You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
**Customers are responsible for return shipping charges. Except in the case of an error made by us or manufacturer defect**
Exceptions to Our Return Policy
To maintain hygienic standards in accordance with Ontario Health and Health Canada infection and disease prevention initiatives ALL medical, surgical, and rehabilitation equipment and soft supports are non-returnable, unless they have a manufacturer guarantee. Other items we do not return include (but are not limited to):
- Cold therapy products and accessories
- Theratherm digital moist heat pads
- Amoena Products
- Custom orthopaedic braces
- Taping products
- Compression therapy products
- Pelvic Floor exercisers (EMY, Perifit)
- TENS, IFC, NMES and like units
- Post-Operative braces and shoes
- Rigid ankle/foot immobilizers
- Shoulder immobilizers/slings
- Any items marked as non-returnable on the product page.
All Our Products are Fully Guaranteed Against Defects
Please check your package immediately to be sure your order is correct and items were not damaged. If you receive a defective product or an incomplete order, EMAIL US IMMEDIATELY for prompt action at CustomerService@PhysiotherapyRoom.com. Please include your name and order number. Damaged or short shipments should be reported within 5 days of receipt. Please keep the box if the item is damaged. If your tracking number shows as delivered but you never received your package, you need to report this within 5 business days. Someone on our customer service team will reach out with further steps.
We cannot accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more then 30 days after delivery. If you would like to make a return or exchange, you must contact us by phone or email.
How to Initiate a Return!
Email us at CustomerService@PhysiotherapyRoom.com, let us know your Name, Order number, which products you want to return and the reason!
One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!
Items returned to us without notification will not be eligible for a refund or exchange.
To deter against insurance fraud, in the event of a request for a refund we reserve the right to contact your insurer to verify the status of your reimbursement prior to processing your refund. If an individual is abusing our return and refund policies, your order will be placed on hold and you will be notified of an additional restocking fee of up to 25% before items are shipped.
Our Exchange Policy
We are committed to offering you a low-risk online shopping experience. If you need a different size or you want to exchange for a different product, we've got you covered. You need to reach out to us within 5 days of receiving your item. We will pay the return shipping fees (for the first exchange) when you request an exchange within the first 5 days after receiving your order. Plus, we offer free advice from our physiotherapists. Our team is standing by to help you figure out what product or size might be better for you.
How to Initiate an Exchange!
Please reach out within the first 5 days of receiving your item. Try it on, if it does not fit, reach out to us. We would be happy to help you get the right item for your needs. You cannot use this item for a month then decide to exchange or return the item. If the item has been used and cannot be resold and is not in the original package, we will cannot allow an exchange or refund!
If you have ordered the wrong size or product and require an exchange please email us at CustomerService@PhysiotherapyRoom.com. We will send you a pre-paid shipping label by email to cover the shipping fees. Please note we cover the shipping fees when you request an exchange within the first 5 days of receiving your product. Also note, we cover the shipping fees for the first exchange on your order, if you have multiple exchanges on the same order, you will be responsible for the shipping fees after the first complimentary exchange.
Note: Please return all packaging and instructions and place your item in a suitable shipment box with the pre-paid label attached.
When will I get my refund?
It usually takes about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return. The refund will appear on your original payment method.
All orders shipped outside of Canada are final sale and cannot be returned or exchanged. Some items are not eligible to ship outside of Canada. This will be stated on the product page. If this is the case, we have the right to cancel and refund your order.
Still have questions?
Feel free to contact us at CustomerService@PhysiotherapyRoom.com, if you have any other questions.