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Elasto-Gel Neck/Back Combo Wrap

Elasto-Gel Neck/Back Combo Wrap
Elasto-Gel Neck/Back Combo Wrap
Elasto-Gel Neck/Back Combo Wrap
Elasto-Gel Neck/Back Combo Wrap
Elasto-Gel Neck/Back Combo Wrap
Elasto-Gel Neck/Back Combo Wrap
Elasto-Gel Neck/Back Combo Wrap
  • Stock: In Stock
  • Model: SWT104
  • Weight: 2,200.00g
  • Dimensions: 39.00cm x 26.00cm x 8.00cm
  • SKU: SWT104
$129.00 CAD
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The Elasto-Gel Neck/Back combo ice/heat therapy wrap is perfect for the hard to treat contoured area of the neck, upper shoulder, upper to lower back areas.

The user may perform a series of arm movements or exercises while wearing this gel pack as it is totally flexible and held comfortably in place.

  • Works as an ice wrap or hot wrap
  • Durable, can be used repeatedly
  • Will not leak if punctured
  • Stays soft/pliable when frozen
  • Offers hot or cold therapy to lower neck and back
  • Microwavable and Latex-Free

ElastoGel Hot Cold Neck and Back Therapy Combo Wraps are ideal for relieving pain associated with minor injuries to the neck and back. The ElastoGel Neck and Back Therapy Combo Wrap is designed to provide immediate relief using either hot or cold therapy. ElastoGel Products offer moist, therapeutic heat when warmed with a microwave and soothing cold when chilled with a freezer. A freezer may be used to store ElastoGel Therapy Wraps for readily available use at any time. Extended periods of freezer storage will not cause damage to the ElastoGel or cause it to become brittle and inflexible. Hot Cold Therapy Products by ElastoGel will offer hot or cold therapy for a standard of 20 minutes and will remain warm or cool for an additional 20 minutes.

Cold therapy is most appropriate for the immediate therapy of sprains, strains, fractures and other inflammatory conditions. In addition, cold therapy is also used for chronic pains such as tendon injuries or tension. Cold therapy reduces pain by decreasing the spasticity and excitability of free nerve endings and peripheral nerves. Heat is most commonly used in the rehabilitation phase of injuries to treat repetitive strain. It alters the viscous flow properties of collagen to relieve stiffness while providing comfort.

ElastoGel's Neck and Back Therapy Combo Wrap is designed to rehabilitate minor injuries while providing comfort to the active individual. The Combo Wrap is offered in a universal size that will fit virtually any torso. The Neck and Back Combo Wrap features a buckle and strap system to help the user apply and wear the NB105 with ease. The adjustable strap system of the Neck and Back Combo Wrap allows the user to maintain a desired level of compression to the back and will not allow the wrap to shift positions upon movement.

ElastoGel products feature an external lycra cover to protect the gel and repel dirt and oil. To clean ElastoGel Products, remove the outside lycra cover and wash in cold water with mild soap. Rinse repeatedly to remove all soap residues and hang to dry. If necessary, the inner cover may be cleaned by gently wiping with a lightly dampened cloth. The cloth may be dampened with a diluted soap concentrate or with a mild disinfectant. Allow the product to completely air dry before continuing use. ElastoGel Products will absorb moisture and swell if exposed to liquids.

ElastoGel Hot Cold Therapy Products are 100% leak proof, even if the gel is punctured or cut. ElastoGel Products will not become brittle or dry with age. When frozen, ElastoGel Wraps retain flexibility and maintain the capability of conforming to virtually any contoured surface of the body to -20 degrees Fahrenheit or -29 degrees Celsius. ElastoGel Hot Cold Neck and Back Therapy Combo Wraps may be warmed completely within seconds by using any household microwave. ElastoGel Products are proudly made in the USA.

We offer free advice from a registered treating Physiotherapist.
Physiotherapist

Similarly to having a pharmacist available to answer your questions in regards to medications you buy at a pharmacy, we are here to answer your questions on our products in regards to your health.

We can discuss general issues about injuries, muscles, joints, pain etc. and provide advice on what products and exercises will help your specific needs. We will respond within 24 hours.


Our Return Policy - Simply the Best!


Our goal is to ensure that you are totally satisfied with your shopping experience.  We offer a low-risk, 30 Day Money Back Guarantee (with only a few exceptions) allowing you plenty of time to try out your purchase and confirm it is right for you!  If after trying the product, you are not completely satisfied, you may return the product for a refund of the full purchase price no matter the condition*.

*We understand how hard it is to keep all packaging and even opening packages without damaging them, but we ask that you do your best to keep everything in good 'like new' condition.  If all packaging and instructions are returned along with the item(s) in a parcel box, a full refund will be applied to the credit card that was used to make the original purchase.  If the items are returned without the original packaging/instructions, or the item(s) were not put within a secondary box/protective packaging for shipment, a 10% restocking fee will be deducted from your refund.

Exceptions to our Return Policy


We want all of our customers to be happy, that's why over 90% of our products are covered by our money back guarantee.  However, due to health regulations, product design or use indications, a few exclusions apply:

  • Cold therapy products and accessories, Theratherm digital moist heat pads, Amoena products, custom braces, taping products, compression therapy products, Pelvic Floor exercisers (EMY, Perifit), TENS, IFC, NMES and like units are not returnable.
  • Post-Operative braces and shoes, rigid ankle/foot immobilizers, shoulder immobilizers/slings are subject to a 5 day return policy from delivery.

All Our Products are Fully Guaranteed Against Defects


Please check your package immediately to be sure your order is correct and items were not damaged.  If you receive a defective product or an incomplete order, EMAIL US IMMEDIATELY for prompt action at CustomerService@PhysiotherapyRoom.com.  Please include your name and order number.  Damaged or short shipments should be reported within 5 days of receipt.  Please keep the box if the item is damaged.

Returns - We pay the return shipping within the first 10 days!


Use it, try it, not happy?  Returns are simple, even if you have worn the product.  Our low-risk, 30-Day Money Back Guarantee (with only a few exceptions) allows you plenty of time to see if your investment in your health is doing the job you expect and deserve. 

We offer two great options for return shipping:  if you request a return within the first 10 days of receiving your product we will pay the return shipping, after 10 days we offer a flat rate return shipping charge of only $10 plus HST.

How to Initiate a Return!


Due to health regulations, product design or use indications, a few exclusions apply:

  • Cold therapy products and accessories, Theratherm digital moist heat pads, Amoena Products, custom braces, taping products, compression therapy products, Pelvic Floor exercisers (EMY, Perifit), TENS, IFC, NMES and like units are not returnable.
  • Post-Operative braces and shoes, rigid ankle/foot immobilizers, shoulder immobilizers/slings are subject to a 5 day return policy from delivery.

Email us at CustomerService@PhysiotherapyRoom.com, let us know your Name, Order number, which products you want to return and the reason!  

One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!

Please place your item in a suitable shipment box to ship the item(s) back with our pre-paid return label (we suggest re-using the box that we shipped the items to you).  The authorized items must be dropped off at Canada Post on or before the final day of return timeframe to be eligible for refund.

We understand how hard it is to keep all packaging and even opening packages without damaging them, but we ask that you do your best to keep everything in good 'like new' condition. Please return all packaging and instructions with your return to receive a full refund. If the items are returned without the original packaging/instructions, or the item(s) were not put within a secondary box/protective packaging for shipment, a 10% restocking fee will be deducted from your refund.

To deter against insurance fraud, in the event of a request for a refund we reserve the right to contact your insurer to verify the status of your reimbursement prior to processing your refund.  If an individual is abusing our return and refund policies, your order will be placed on hold and you will be notified of an additional restocking fee of up to 25% before items are shipped.

Our Exchange Policy


We are committed to offering you a low-risk online shopping experience.  If you need a different size or you want to exchange for a different product, we've got you covered.  We pay the return shipping fees when you request an exchange within the first 10 days after receiving your order.  Plus, we offer free advice from our physiotherapists.  Our team is standing by to help you figure out what product or size might be better for you.

How to Initiate an Exchange!


If you have ordered the wrong size or product and require an exchange please email us at CustomerService@PhysiotherapyRoom.comWe will send you a pre-paid shipping label by email to cover the shipping fees.  Please note we cover the shipping fees when you request an exchange within the first 10 days of receiving your product.   After 10 days we offer a flat rate return shipping charge of only $10 plus HST.  Also note, we cover the shipping fees for the first exchange on your order, if you have multiple exchanges on the same order, you will be responsible for the shipping fees after the first complimentary exchange.

Note:  Please return all packaging and instructions and place your item in a suitable shipment box with the pre-paid label attached.  The authorized items must be dropped off at Canada Post on or before the final day of return timeframe to be eligible for refund.


When will I get my refund?


It usually takes about 2-3 weeks.  Most refunds are fully refunded in 3-5 days after we receive and process your return.  The refund will appear on your original payment method.

Still have questions?


Feel free to contact us at CustomerService@PhysiotherapyRoom.com, if you have any other questions.

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