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CalorDerm Moist Heat Therapy Wrap for Neck & Shoulders
- Stock: In Stock
- Model: CD-006
- Weight: 942.00g
- Dimensions: 30.00cm x 15.00cm x 8.00cm
$31.95 CAD
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CalorDerm Moist Heat Therapy Wrap for Neck & Shoulders measures 22 x 7 in (56 x 18 cm) comes with 2 sized straps, is reusable, designed to be heated in the microwave and provide moist heat for natural relief of pain, sore muscles, aches and stiffness. Can also be used for cold therapy!
Safe and effective time released moist heat delivers the therapeutic level of treatment for up to fifteen minutes. Easy to use, simply microwave for 40 seconds up to 2 minutes apply - the beads continually replace moisture. CalorDerm Microbeads stay odor-free and resist bacteria, mold or fungi growth.
CAUTION: To avoid damaging the therapy wrap, make sure the microwave is completely clean before heating.
Place the moist heat pack in a clean microwave on a glass plate or a microwave safe plate for 40 seconds. If the microwave does not have a rotating base, place another microwave -safe plate over the top of it.
The plate provides a method of distributing the heat evenly and reduces the risk of hot-spots in your microwave. If it’s necessary to fold the pack to fit in your microwave, fold it loosely. Halfway through the heating cycle, remove the wrap and reverse the fold. Continue heating for the remaining time. Remove product from the microwave and touch test. If additional heat is required, place the product in the microwave for 15 seconds. Remove and touch test. This can be repeated as necessary to achieve the desired temperature.
To reheat your recently used (within the last 2 hours) pack, reduce the initial heating time by half. Remove from the microwave and touch test. If additional heat is required, microwave for 15 seconds. Remove, test and repeat this 15 second cycle until desired heat is achieved.
To avoid risk of injury DO NOT exceed 2 MINUTES in total heating time.
Place the therapy wrap in a freezer safe bag (such as a Zip Lock bag) and put in freezer overnight. Remove wrap from the freezer bag and place on the affected area for no longer than 20 – 30 minutes at a time. Place the therapy wrap back into the freezer for a minimum of 3 hours before using again. Allow the affected area at least 20 minutes before reapplying the therapy wrap. The Calorderm microbead therapy wrap delivers soothing cold, making it feel more comfortable and drier than ice or gel packs.
CAUTION: If you don’t plan on using the therapy wrap for cold therapy, remove it from the freezer.
Wash moist heat pack if it is exposed to creams, oils, grease or food. Wait at least 3 hours to wash. Use a small brush, mild soap and cold water to hand wash the therapy wrap.
Surface clean the therapy wrap only. DO NOT place the therapy wrap in water and clean by soaking. This will damage the product.
To improve the life of the therapy wrap, we suggest storing the wrap in a clean plastic bag when not in use.
CAUTION: Pay special attention when using this product on infants, young children and older persons whose skin may be less sensitive to temperature extremes. Persons with diabetes, circulatory problems, nerve damage, paralysis or insensitive skin use only as directed by a physician. Consult your health care practitioner before treating any serious injury or when pain persists.
CalorDerm Moist Heat Therapy Wrap - Neck and Shoulder (English) Instructions (PDF)
Similarly to having a pharmacist available to answer your questions in regards to medications you buy at a pharmacy, we are here to answer your questions on our products in regards to your health.
We can discuss general issues about injuries, muscles, joints, pain etc. and provide advice on what products and exercises will help your specific needs. We will respond within 24 hours.
Our team at The Physio Store want your purchase to work for you. We have a low-risk, 30-Day Money Back Guarantee (with only a few exceptions) allowing you to try the merchandise and see if it's right for you! If after trying the merchandise, it does not work for you, you can exchange or return the merchandise for a full refund (minus the shipping costs)!
In order to qualify for the full return, the merchandise being returned must be must be received in new condition, original packaging to receive a full refund. All returned merchandise must be in like-new, resalable and the same as the received condition. All freight charges must be prepaid and insured by you, the buyer on all returned merchandise. Unsaleable or damaged items will be subject to a restocking fee of 25% or returned to the purchaser. Returns without authorization will not be accepted. Returned merchandise must be returned to us within 30 days of the purchase and accompanied by a copy of the original invoice.
In order to qualify for an exchange, you need to reach out to us within the first 5 days after receiving your merchandise. All returned merchandise must be in like-new, resalable and the same as the received condition.
We want all of our customers to be happy, that's why over 80% of our products are covered by our money back guarantee. To maintain hygienic standards in accordance with Ontario Health and Health Canada infection and disease prevention initiatives ALL medical, surgical, and rehabilitation equipment are non-returnable, unless they have a manufacturer guarantee. Other items we do not return include (but are not limited to):
We are committed to offering you a low-risk online shopping experience. If you need a different size or you want to exchange for a different product, we've got you covered. You need to reach out to us within 5 days of receiving your item. The merchandise must be received in new condition, original packaging. We will pay the return shipping fees (for the first exchange) when you request an exchange within the first 5 days after receiving your order. Plus, we offer free advice from our physiotherapists. Our team is standing by to help you figure out what product or size might be better for you.
Please reach out within the first 5 days of receiving your item. Try it on, if it does not fit, reach out to us. We would be happy to help you get the right item for your needs. You cannot use this item for a month then decide to exchange or return the item. If the item has been used and cannot be resold and is not in the original package, we will cannot allow an exchange or refund!
If you have ordered the wrong size or product and require an exchange please email us at CustomerService@PhysiotherapyRoom.com. We will send you a pre-paid shipping label by email to cover the shipping fees. Please note we cover the shipping fees when you request an exchange within the first 5 days of receiving your product. Also note, we cover the shipping fees for the first exchange on your order, if you have multiple exchanges on the same order, you will be responsible for the shipping fees after the first complimentary exchange.
Note: Please return all packaging and instructions and place your item in a suitable shipment box with the pre-paid label attached.
In order to qualify for the full return, the merchandise being returned must be must be received in new condition, original packaging to receive a full refund. All returned merchandise must be in like-new, resalable and the same as the received condition. All freight charges must be prepaid and insured by you, the buyer on all returned merchandise. Unsaleable or damaged items will be subject to a restocking fee of 25% or returned to the purchaser. Returns without authorization will not be accepted. Returned merchandise must be returned to us within 30 days of the purchase and accompanied by a copy of the original invoice.
Email us at CustomerService@PhysiotherapyRoom.com, let us know your Name, Order number, which products you want to return and the reason!
One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!
Item must be in original packaging, not used and be able to be resold to qualify for a full refund! Items returned to us without notification will not be eligible for a refund.
To deter against insurance fraud, in the event of a request for a refund we reserve the right to contact your insurer to verify the status of your reimbursement prior to processing your refund. If an individual is abusing our return and refund policies, your order will be placed on hold and you will be notified of an additional restocking fee of up to 25% before items are shipped.