These Metatarsal pads by the Physiotherapy Room have been designed and made locally by Podiatrists and Physiotherapists in Canada!
Metatarsal pads help maintain the proper positioning of your foot and toes by holding up the balls of your feet. They are also great for preventing issues down the road.
These Metatarsal pads come in pairs (2 per package).
What are Metatarsal Pads?
Metatarsal pads are small, unobtrusive pads that sit on your shoe's insole or footbed and are positioned behind the ball of your foot, in the space that exists just behind your metatarsal heads.
Metatarsal pads are one of the unsung heroes of natural foot health, and they represent a noninvasive and economical way to address a wide range of common foot and toe problems. Unlike conventional arch orthotics, which attempt to control the motion of your foot, metatarsal pads allow your foot to function the way nature intended; that is, flexing, bending, and articulating in a way that’s unconstrained by external factors or by forces acting upon it. Metatarsal pads work with your foot instead of trying to control it.
Over time the ball of your feet tend to collapse (the metatarsal heads collapse - usually the 2nd, 3rd and 4th toe). You don't really notice this until one day you look at your feet and your toes are curled, you are achy and it feels like you are walking on a stone at times.
Where Do I Place These Pads?
You would usually place the pads just behind the 2nd, 3rd and 4th metatarsal heads (behind the bumps on your feet or on your insole.
How do I know what size to order?
If you are new to metatarsal pads, we would suggest beginning with the Small (#2) to Medium (#3) and gradually progressing up in until you achieve the desired relief. In general, the larger the pad you can get used to the more it will support and elevate your metatarsal heads. This progression may take up to 6 months.
If your feet are small and you do not tolerate anything on the bottom of your feet we would suggest starting with a XSmall (size 1).
How Long Will They Last?
Depending on the usage. They will wear as well as the inside of your footwear.
How Do They Stay In Place?
They stay in place using 3M adhesive tape.
MetPad Placement Instructions
- Remove the sock liner from your footwear.
- Locate the imprint of your foot on the sock liner (if well used) if not, go to number 5.
- Place the widest edge (arrow will point towards your toes) within the MIDDLE of the balls of the toes (metatarsal heads).
- Once the placement is determined, peel back the adhesive tape by creasing the leading edge, folding it back and peeling back halfway. Place the leading edge (arrow direction) as described and center so that the rear narrow edge lines up with the center of your heel. Place firmly.
Note: The leading edge should just contact the middle allowing for the bulk of the Met Pad to begin just behind the balls of the toes. This is normal placement.
- If your sock liners are new or not worn long enough to determine a footprint:
- Place your foot on the sock liner as it would be in your shoe.
- Tuck a finger under the MIDDLE of the balls of the toes just behind (towards the heel) the balls. Once the spot is determined, lift your foot off and mark the location with a small line.
- Now use the directions from number 3.
Repeat the above instructions for your other foot.
***Note: the met pad placement on each shoe should be very close. If not, re – adjust. If still not relatively equal be advised that the difference in placement will feel even more awkward.
Give yourself 1-2 weeks of break in as Met Pads require time for the body / brain to adjust to the new positioning.
We offer free advice from a registered treating Physiotherapist.
Similarly to having a pharmacist available to answer your questions in regards to medications you buy at a pharmacy, we are here to answer your questions on our products in regards to your health.
We can discuss general issues about injuries, muscles, joints, pain etc. and provide advice on what products and exercises will help your specific needs. We will respond within 24 hours.
Our Return Policy
You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
**Customers are responsible for return shipping charges. Except in the case of an error made by us or manufacturer defect**
Exceptions to Our Return Policy
To maintain hygienic standards in accordance with Ontario Health and Health Canada infection and disease prevention initiatives ALL medical, surgical, and rehabilitation equipment and soft supports are non-returnable, unless they have a manufacturer guarantee. Other items we do not return include (but are not limited to):
- Cold therapy products and accessories
- Theratherm digital moist heat pads
- Amoena Products
- Custom orthopaedic braces
- Taping products
- Compression therapy products
- Pelvic Floor exercisers (EMY, Perifit)
- TENS, IFC, NMES and like units
- Post-Operative braces and shoes
- Rigid ankle/foot immobilizers
- Shoulder immobilizers/slings
- Any items marked as non-returnable on the product page.
All Our Products are Fully Guaranteed Against Defects
Please check your package immediately to be sure your order is correct and items were not damaged. If you receive a defective product or an incomplete order, EMAIL US IMMEDIATELY for prompt action at CustomerService@PhysiotherapyRoom.com. Please include your name and order number. Damaged or short shipments should be reported within 5 days of receipt. Please keep the box if the item is damaged. If your tracking number shows as delivered but you never received your package, you need to report this within 5 business days. Someone on our customer service team will reach out with further steps.
We cannot accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more then 30 days after delivery. If you would like to make a return or exchange, you must contact us by phone or email.
How to Initiate a Return!
Email us at CustomerService@PhysiotherapyRoom.com, let us know your Name, Order number, which products you want to return and the reason!
One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!
Items returned to us without notification will not be eligible for a refund or exchange.
To deter against insurance fraud, in the event of a request for a refund we reserve the right to contact your insurer to verify the status of your reimbursement prior to processing your refund. If an individual is abusing our return and refund policies, your order will be placed on hold and you will be notified of an additional restocking fee of up to 25% before items are shipped.
Our Exchange Policy
We are committed to offering you a low-risk online shopping experience. If you need a different size or you want to exchange for a different product, we've got you covered. You need to reach out to us within 5 days of receiving your item. We will pay the return shipping fees (for the first exchange) when you request an exchange within the first 5 days after receiving your order. Plus, we offer free advice from our physiotherapists. Our team is standing by to help you figure out what product or size might be better for you.
How to Initiate an Exchange!
Please reach out within the first 5 days of receiving your item. Try it on, if it does not fit, reach out to us. We would be happy to help you get the right item for your needs. You cannot use this item for a month then decide to exchange or return the item. If the item has been used and cannot be resold and is not in the original package, we will cannot allow an exchange or refund!
If you have ordered the wrong size or product and require an exchange please email us at CustomerService@PhysiotherapyRoom.com. We will send you a pre-paid shipping label by email to cover the shipping fees. Please note we cover the shipping fees when you request an exchange within the first 5 days of receiving your product. Also note, we cover the shipping fees for the first exchange on your order, if you have multiple exchanges on the same order, you will be responsible for the shipping fees after the first complimentary exchange.
Note: Please return all packaging and instructions and place your item in a suitable shipment box with the pre-paid label attached.
When will I get my refund?
It usually takes about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return. The refund will appear on your original payment method.
All orders shipped outside of Canada are final sale and cannot be returned or exchanged. Some items are not eligible to ship outside of Canada. This will be stated on the product page. If this is the case, we have the right to cancel and refund your order.
Still have questions?
Feel free to contact us at CustomerService@PhysiotherapyRoom.com, if you have any other questions.
How do I know what size to order?
We would suggest, if you never used metatarsal pads before to start with our starter pack! This comes with sizes 1, 2 and 3. We would suggest beginning with the #1 if you have mild foot pain or issues and gradually progress up in number until you achieve relief. If you have large feet or severe issues you might start with #2 or #3 and work your way up from there.
How do these pads stay in place?
These have double sided professional 3M adhesive tape that allows you to keep the pads in place in your shoe. They are put on the insole of your shoe.