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Chattanooga E1 Hydrocollator Heating Unit

Chattanooga E1 Hydrocollator Heating Unit
Chattanooga E1 Hydrocollator Heating Unit
Chattanooga E1 Hydrocollator Heating Unit
Chattanooga E1 Hydrocollator Heating Unit
Chattanooga E1 Hydrocollator Heating Unit
  • Stock: In Stock
  • Model: CHT-2102
  • Weight: 7,300.00g
  • Dimensions: 41.00cm x 33.00cm x 20.00cm
$449.00 CAD

Available Options

The E-1 stationary Hydrocollator Heating Unit by Chattanooga features high quality stainless steel and thermostatically controlled temperature to give the perfect consistent temperature of your hot packs.

The Chattanooga Hydrocollator E1 Stationary Heating Unit is the perfect addition anywhere space may be limited.  Wherever you may be, this unit makes it possible to provide moist penetrating heat therapy.  At only 41cm (16 inches) in height, it will fit conveniently on a desk or worktop.  There is no plumbing required, making this unit is so versatile and allowing you to mount on a mobile stand for portability or storage solutions.  Furthermore, the unit is thermostatically controlled to provide a constant supply of temperature consistent HotPacs wherever it may be.


Chattanooga Hydrocollators:  The Gold Standard


Chattanooga offers a level of quality that no others can match, and as a result, it is the industry standard. This unit will provide many years of service and look great the entire time. Built of high-quality stainless steel, it will deliver years of solid performance and be able to keep up with your most demanding days. Furthermore, this unit is so easy to maintain, simply fill and drain. Cleaning is just as easy, wipe with a cloth for a sparkling finish.

Deep penetrating moist heat therapy is recognized as a treatment for arthritis, pain relief, stiffness, and muscle spasm, it also improves blood flow. It takes about 20 minutes for the HotPacs to reach the correct temperature, and when they are ready for use, simply remove with tongs, wrap up and apply.  The HotPacs are reusable and maintain heat for up to 30 minutes making this an economical, cost-effective treatment solution for your practice. When not in use, the HotPacs remain in the unit until treatment is ready.


Features and Benefits


  • Can hold up to 4 hot packs
  • 4 Hotpacs included:  4 standard size or 2 Standard and 2 Cervical hotpacs.  
  • No plumbing required
  • For clinical or home use.
  • Consistent adjustable temperature
  • Designed to remain on constantly. Have heat anytime you need it!


Not Included but Recommended


A cover is required before putting the hotPac on your skin.  The Chattanooga Terry Covers are designed to specifically fit the various sized HotPacs.


Technical Specifications


  • Power Supply:  110-120 V~
  • Rated Frequency:  60 Hz
  • Power Consumption:  1000 W
  • Tank Capacity:  15.44 Liters
  • Filled Weight:  55 lbs (25 kg)
  • Temperature Range:  160° F - 165° F (71° C - 74° C)
  • Thermal Cut-out Temp:  180° F - 185° F (82° C - 85° C)
  • Heating Up Time:  Time to 160° F (70° C) - 2 Hours
  • Cool Down Time:  Time from 160° F (70° C) - 1 Hour
  • Safety Class:  Type B
  • Safety Tests:  cMET
  • Dimensions:  16 in H x 13 in L x 8 in W (41 cm H x 33 cm L x 20 cm W)
  • Product Weight:  14 lbs (6.4 kg)
  • Shipping Weight:  16 lbs (7.3 kg)
  • Fuses:  Internal, 15 amp


Documents


Hydrocollator Heating Units - User Manual Hydrocollator Heating Unit - User Manual


Cautions


  • The Hydrocollator Heating Unit should not be installed above a surface that is susceptible to casual water damage.
  • Always keep the water level over the top of the HotPacs to avoid burning or scorching of the packs.
  • Never allow the HotPacs to dry after use.
  • Check water level daily as it has a natural loss due to evaporation.
  • Clean the tank periodically as described in the maintenance portion of this manual.
  • Check unit periodically for signs of leaking and contact service if leaks are noted.
  • Always replace Hydrocollator HotPacs as soon as they show signs of wear.
  • If the unit is to be left unattended for a period of time, unplug the unit, remove the packs, empty the water, and clean the tank.
  • Do not move the Hydrocollator Heating Unit while filled with heated water. Tipping over could result in burns to the user or others.
  • Always unplug the Hydrocollator Heating Unit from the power source before attempting to empty water from unit.


Warnings


  • Grounding the Hydrocollator SS, SS-2, E-1, E-2, M-2, and M-4 Heating Units: Make certain the unit is electrically grounded by plugging into a hospital grade electrical outlet with a ground terminal receptacle (U-ground outlet). Follow the National Electrical Code.
  • The water temperature in the Hydrocollator Heating Unit is approximately 160° F (71° C), and the water scalding temperature is approximately 120° F (49° C).
  • Care must be taken when operating the Hydrocollator Heating Unit adjacent to or stacked with other equipment. Potential electromagnetic or other interference could occur to this or other equipment. Try to minimize this interference by not using other equipment in conjunction with it.
  • The Hydrocollator Heating Unit should be placed on a smooth, level surface. The surface should support up to the Filled Weight (weight of heating unit filled with water) found in Technical Specifications of the manual.
  • Use only accessories that are specially designed for the Hydrocollator Heating Unit. Do not use accessories manufactured by other companies on the Hydrocollator Heating Unit. DJO, LLC is not responsible for any consequence resulting from using products manufactured by other companies. The use of other accessories or cables may result in increased emissions or decreased immunity of the Hydrocollator Heating Unit.
  • Periodically inspect unit for signs of damage and pitting during regular cleaning intervals, as described in maintenance portion of the manual. Contact service if any signs of damage are discovered.
  • DO NOT apply HotPac directly to skin. Always use a cover over the hotpac.
  • Individuals with circulatory problems should consult with a physician before using this product.
  • DO NOT sit or lie on the HotPac.
  • DO NOT add chlorine additive to water.
  • DO NOT allow HotPac to come in contact with hydrocarbons (e.g., Comet®, Soft Scrub®, etc.).

Chattanooga Warranty – LIMITED 1 Year

DJO Global/Chattanooga ("Company") warrants that the Hydrocollator Models SS-2, M-2, M-4, SS, E-2, and E-1 Heating Units ("Products") are free of defects in material and workmanship.  This warranty shall remain in effect for one year (12 months) from the date of original consumer purchase. If these Products fail to function during the one year warranty period due to defect in material or workmanship, at the Company's option, Company or the selling dealer will repair or replace this Product without charge within a period of thirty days from the date on which the Product is returned to the Company or the dealer.

All repairs to the Product must be performed by a service center authorized by the Company.  Any modifications or repairs performed by unauthorized centers or groups will void this warranty.

To participate in warranty coverage, this Product's warranty registration card (included with Product) must be filled out and returned to the Company by the original owner within ten (10) business days of purchase.


We offer free advice from a registered treating Physiotherapist.
Physiotherapist

Similarly to having a pharmacist available to answer your questions in regards to medications you buy at a pharmacy, we are here to answer your questions on our products in regards to your health.

We can discuss general issues about injuries, muscles, joints, pain etc. and provide advice on what products and exercises will help your specific needs. We will respond within 24 hours.


Our Return & Exchange Policies


Our team at The Physio Store want your purchase to work for you.  We have a low-risk, 30-Day Money Back Guarantee (with only a few exceptions) allowing you to try the merchandise and see if it's right for you!  If after trying the merchandise, it does not work for you, you can exchange or return the merchandise for a full refund (minus the shipping costs)!  

In order to qualify for the full return, the merchandise being returned must be must be received in new condition, original packaging to receive a full refund. All returned merchandise must be in like-new, resalable and the same as the received condition. All freight charges must be prepaid and insured by you, the buyer on all returned merchandise.  Unsaleable or damaged items will be subject to a restocking fee of 25% or returned to the purchaser. Returns without authorization will not be accepted. Returned merchandise must be returned to us within 30 days of the purchase and accompanied by a copy of the original invoice.

In order to qualify for an exchange, you need to reach out to us within the first 5 days after receiving your merchandise.  All returned merchandise must be in like-new, resalable and the same as the received condition.

We want all of our customers to be happy, that's why over 80% of our products are covered by our money back guarantee.  To maintain hygienic standards in accordance with Ontario Health and Health Canada infection and disease prevention initiatives ALL medical, surgical, and rehabilitation equipment are non-returnable, unless they have a manufacturer guarantee.  Other items we do not return include (but are not limited to):

  • Cold therapy products and accessories
  • Theratherm digital moist heat pads
  • Amoena Products
  • Custom products made specifically for your needs (example:  Custom Knee Brace)
  • Taping products
  • Compression therapy products
  • Neck and Lower Back Traction Units
  • Pelvic Floor exercisers (EMY, Perifit)
  • TENS, IFC, NMES and like units
  • Post-Operative braces and shoes
  • Rigid ankle/foot immobilizers
  • Shoulder immobilizers/slings
  • Any items marked as non-returnable on the product page.


Exchanges - How To Initiate an Exchange!


We are committed to offering you a low-risk online shopping experience.  If you need a different size or you want to exchange for a different product, we've got you covered.  You need to reach out to us within 5 days of receiving your item.   The merchandise must be received in new condition, original packaging.  We will pay the return shipping fees (for the first exchange) when you request an exchange within the first 5 days after receiving your order.  Plus, we offer free advice from our physiotherapists.  Our team is standing by to help you figure out what product or size might be better for you.


Initiating an Exchange!


Please reach out within the first 5 days of receiving your item.  Try it on, if it does not fit, reach out to us.  We would be happy to help you get the right item for your needs.  You cannot use this item for a month then decide to exchange or return the item.  If the item has been used and cannot be resold and is not in the original package, we will cannot allow an exchange or refund! 

If you have ordered the wrong size or product and require an exchange please email us at CustomerService@PhysiotherapyRoom.comWe will send you a pre-paid shipping label by email to cover the shipping fees.  Please note we cover the shipping fees when you request an exchange within the first 5 days of receiving your product.   Also note, we cover the shipping fees for the first exchange on your order, if you have multiple exchanges on the same order, you will be responsible for the shipping fees after the first complimentary exchange.

Note:  Please return all packaging and instructions and place your item in a suitable shipment box with the pre-paid label attached.  


Returns - How To Initiate a Return!


In order to qualify for the full return, the merchandise being returned must be must be received in new condition, original packaging to receive a full refund. All returned merchandise must be in like-new, resalable and the same as the received condition. All freight charges must be prepaid and insured by you, the buyer on all returned merchandise. Unsaleable or damaged items will be subject to a restocking fee of 25% or returned to the purchaser. Returns without authorization will not be accepted. Returned merchandise must be returned to us within 30 days of the purchase and accompanied by a copy of the original invoice.


Email us at CustomerService@PhysiotherapyRoom.com, let us know your Name, Order number, which products you want to return and the reason!  

One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!

Item must be in original packaging, not used and be able to be resold to qualify for a full refund!   Items returned to us without notification will not be eligible for a refund.

To deter against insurance fraud, in the event of a request for a refund we reserve the right to contact your insurer to verify the status of your reimbursement prior to processing your refund.  If an individual is abusing our return and refund policies, your order will be placed on hold and you will be notified of an additional restocking fee of up to 25% before items are shipped.


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