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Understanding and Treating Incontinence

Understanding and Treating Incontinence
Understanding and Treating Incontinence
Understanding and Treating Incontinence
Understanding and Treating Incontinence
Understanding and Treating Incontinence
Understanding and Treating Incontinence
Understanding and Treating Incontinence
  • Stock: In Stock
  • Model: OPTP-8627
  • Weight: 100.00g
  • Dimensions: 20.00cm x 15.00cm x 2.00cm
  • SKU: 8627
$23.99 CAD
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What causes urinary incontinence and how to regain bladder control.

Take the mystery out of urinary incontinence with this book that explains causes and treatments for this common health problem.

Urinary incontinence affects 1 in 3 women and 1 in 20 men and can have a negative impact on various aspects of a person’s life. In Understanding and Treating Incontinence, readers are made comfortable with the anatomy and physiology of the bladder and surrounding area, both female and male, to gain a clear understanding of what’s happening in their body. The book then shifts to how readers can regain control through exercise, diet, medication, physical therapy and more.

Written by Board Certified Clinical Specialist in Women’s Health, Sarah Haag, PT, DPT. Softcover. 84 pages. Illustrated.

"If you or a loved one is dealing with incontinence, you need good information and a plan that works for you. Understanding and Treating Incontinence by Dr. Sarah Haag provides up-to-date and usable evidence for therapists, physicians, and anyone looking for accurate information about incontinence.Dr. Sarah Haag has 17 years of clinical experience with incontinence and pain. She is a board certified Women’s Health Clinical Specialist and a talented therapist. I can’t think of anyone better to have written this book and will be sharing it widely to help people regain confidence and control."

—Dr. Sandra Hilton, PT, DPT


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You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund.  Items should be returned in their original packaging.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

**Customers are responsible for return shipping charges.  Except in the case of an error made by us or manufacturer defect**


Exceptions to Our Return Policy


To maintain hygienic standards in accordance with Ontario Health and Health Canada infection and disease prevention initiatives ALL medical, surgical, and rehabilitation equipment and soft supports are non-returnable, unless they have a manufacturer guarantee. Other items we do not return include (but are not limited to):

  • Cold therapy products and accessories
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  • Amoena Products
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  • Compression therapy products
  • Pelvic Floor exercisers (EMY, Perifit)
  • TENS, IFC, NMES and like units
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All Our Products are Fully Guaranteed Against Defects

Please check your package immediately to be sure your order is correct and items were not damaged.  If you receive a defective product or an incomplete order, EMAIL US IMMEDIATELY for prompt action at CustomerService@PhysiotherapyRoom.com.  Please include your name and order number.  Damaged or short shipments should be reported within 5 days of receipt.  Please keep the box if the item is damaged. If your tracking number shows as delivered but you never received your package, you need to report this within 5 business days. Someone on our customer service team will reach out with further steps.

We cannot accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more then 30 days after delivery.  If you would like to make a return or exchange, you must contact us by phone or email.


How to Initiate a Return!


Email us at CustomerService@PhysiotherapyRoom.com, let us know your Name, Order number, which products you want to return and the reason!  

One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!

Items returned to us without notification will not be eligible for a refund or exchange.

To deter against insurance fraud, in the event of a request for a refund we reserve the right to contact your insurer to verify the status of your reimbursement prior to processing your refund.  If an individual is abusing our return and refund policies, your order will be placed on hold and you will be notified of an additional restocking fee of up to 25% before items are shipped.


Our Exchange Policy


We are committed to offering you a low-risk online shopping experience.  If you need a different size or you want to exchange for a different product, we've got you covered.  You need to reach out to us within 5 days of receiving your item.  We will pay the return shipping fees (for the first exchange) when you request an exchange within the first 5 days after receiving your order.  Plus, we offer free advice from our physiotherapists.  Our team is standing by to help you figure out what product or size might be better for you.


How to Initiate an Exchange!


Please reach out within the first 5 days of receiving your item.  Try it on, if it does not fit, reach out to us.  We would be happy to help you get the right item for your needs.  You cannot use this item for a month then decide to exchange or return the item.  If the item has been used and cannot be resold and is not in the original package, we will cannot allow an exchange or refund! 

If you have ordered the wrong size or product and require an exchange please email us at CustomerService@PhysiotherapyRoom.comWe will send you a pre-paid shipping label by email to cover the shipping fees.  Please note we cover the shipping fees when you request an exchange within the first 5 days of receiving your product.   Also note, we cover the shipping fees for the first exchange on your order, if you have multiple exchanges on the same order, you will be responsible for the shipping fees after the first complimentary exchange.


Note:  Please return all packaging and instructions and place your item in a suitable shipment box with the pre-paid label attached.  


When will I get my refund?


It usually takes about 2-3 weeks.  Most refunds are fully refunded in 3-5 days after we receive and process your return.  The refund will appear on your original payment method.


International Orders


All orders shipped outside of Canada are final sale and cannot be returned or exchanged.  Some items are not eligible to ship outside of Canada. This will be stated on the product page. If this is the case, we have the right to cancel and refund your order.


Still have questions?


Feel free to contact us at CustomerService@PhysiotherapyRoom.com, if you have any other questions.

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