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Payment Options

What currency will I be charged in?

We offer currency in Canadian dollars (CAD) as well as American dollars (USD).   You can switch between the two currencies at the top of the home page.

Do you ship internationally?

We ship to Canada and the USA.  We currently do not ship internationally.

Do you have a physical store I can visit?

At this time, we do not have a physical store.  You can setup an appointment with one of our physiotherapists in London, Ontario to go over various braces and items if you wish.  Let our customer service team know if you are interested in this.

When will I receive my order?

Upon checkout, an estimated delivery date will be provided. Once your order has placed, you will be able to see the most up-to-date estimated delivery date by using our order tracker.

Does physiotherapyroom charge sales tax?

Sales tax amounts are calculated based on the delivery shipping address:

  • QC: 5% GST & 9.975% TVQ
  • ON: 13% HST
  • PEI, NS, NB & NL: 15% HST
  • MB:  12% HST
  • Rest of Canada: 5% GST
What methods of payment do you accept?

We accept the following forms of Payment:

  • American Express (Canadian Dollars only)
  • Visa
  • Visa Debit
  • MasterCard