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Our Price Match Guarantee

The Physio Store Inc. Price Match Guarantee

We compare our prices to all our Canadian competitors including Amazon, so you'll know you're getting the best savings.   We’ll match the price of all qualifying items at The Physio Store Inc. if you happen to find an identical item for less at one of our competitors in Canada (in Canadian dollars).

Before you buy

Email us at PriceMatch@PhysiotherapyRoom.com the link of our competitors product, we will confirm the product is identical and is in Canadian dollars. Once confirmed we will send you a voucher for the reduced price that you can now purchase on our site.

After you Buy

If you find a current lower price within 14 days after your purchase, just email us at PriceMatch@PhysiotherapyRoom.com your order ID Number, the information and the link of our competitors product. Once confirmed, we will issue a refund for the difference.

It is as simple as that. Some restrictions do apply. The price match guarantee is for our retail customers only. See below for other guidelines and exclusions*.

Our Value Add - Free Physiotherapy Advice

Why choose us?

Not only will we match our competitors price, we also offer as a bonus free advice on your purchases from a registered treating Physiotherapist. Similarly to having a pharmacist available to answer your questions in regards to medications you buy at a pharmacy, we are here to answer your questions on our products in regards to your health. We will discuss general issues about injuries, muscles, joints, pain etc. We can customize exercises for your specific needs. Can other companies offer you this service?

Want to ask a physiotherapist about your healthcare needs and the products we have and how they can help you?

Send an email to AskaPhysio@PhysiotherapyRoom.com. We will respond to you within 24 hours.

Why Choose Us?

*Guidelines and Limitations

The price for an item must be listed and valid at the time of match. We reserve the right to verify a competitor’s advertised price and the availability of the item. If the Physio Store is not able to verify the lower price, we may decline the request.

The item must be the identical item, brand name, size, weight, colour, quantity and model number. It must be in stock at the time of Price Match for approved online competitors.

Offers found on deal websites will be validated at the retailer’s primary website and must meet all other price match criteria.

Please send by digital means, the entire printed ad, the online price or digital version of the ad and send this to PriceMatch@PhysiotherapyRoom.com along with your order number (if you have already purchased the product).

No rain checks will be issued for items out of stock at The Physio Store Inc. to match a competitor's price.

We reserve the right to limit price quantities of price matches per identical item per guest for local and/or online competitor matches.

Exclusions

Health Professional customers are exempt from the Price match guarantee program. The price match guarantee is for our retail customers only.

Clearance, closeout, liquidation sales, damaged, used, open package, refurbished, offers advertised as % or $ off, or prices that only display on a website after guests log in.

Pricing due to typographical errors, competitor doorbusters/lightning sales (including Amazon Prime or Amazon Fresh Exclusive offers), coupon offers, promotional codes, credit card offers, gift card offers, financing, service offers, bundled offers, sales tax promotions, free items, rebates or mail-in offers.